Introducing PixelPoint POS version 10
Toronto, Ontario – PixelPoint ULC today announced the general release of the newest version of the of their integrated restaurant Point-of-Sale (POS) software, PixelPoint POS. The new features and functionality available in version 10 are aimed at helping restaurateurs improve overall guest experience.
“When developing [PixelPoint POS] version 10 we looked for improvements that aligned with our core values of reliability, flexibility and usability and then we added improvements to the POS system to make front of house staff more efficient”, said PAR PixelPoint Chief Operating Officer, Lino D’Angicco.
The common success factor for meeting and exceeding guest expectations in any table service establishment is the interaction with staff. Having more time to spend with guests is part of the solution, the other part is knowing the tables to provide extra attention too. A good place to start is following the 80/20 rule, which states 80% of your revenues is generated by 20% of your customers. The difficulty is in identifying the 20%, traditionally this has been accomplished by using a table overview screen on the POS system to show the check size for each table or per guest. The problem is this still requires a manual operation of getting data from the POS system and there is a certain ambiguity as to who constitutes the top 20%. A more efficient way of identifying high value guests is to use a feature like the alert engine found in PixelPoint version 10, whereby the POS system sends information automatically, via e-mail or text message to a manager when the check value of a table exceeds a specified amount.
By clearly identifying high value guests, attention is focused where it will pay the largest dividends. Segmenting according to the 80/20 rule can have a tangible impact on creating the world class experience that will keep people coming back telling their friends and family about your restaurant. After all who isn’t going to give a glowing review of the restaurant where the owner spoke to them personally and they were treated like a big spender. It also provides guidance to staff on which guests receive comps.
PixelPoint POS allows an entire table order from appetizers to desserts to be entered in one quick session and sent to the kitchen staggered by course. Flexibility is built in to the software to permit exceptions such as ordering an appetizer as an entrée with the press of a button. The kitchen knows when to prepare food and servers don’t have to leave the dining room to give the kitchen special instructions. The result is food comes out hot and in the proper order.
About PAR PixelPoint
PAR PixelPoint was founded in 1992 with a commitment to the development of reliable, flexible and easy-to-use POS software. PAR PixelPoint has become an innovative leader, developing and marketing POS, Web, Wireless and Enterprise software suites for the restaurant industry. It currently ships software in multiple languages and to almost every major economic center worldwide. PixelPoint is a subsidiary software company of PAR Technology Corporation and operates in Toronto, Canada. For more information, please visit www.pixelpoint.com
About PAR Technology Corporation
PAR Technology Corporation creates and markets products that help hospitality operators around the world to better manage money, materials, people and the guest experience. PAR has provided hardware, software and services to the world's largest restaurant chains and their franchisees for almost 30 years. Today the Company's extensive offering includes technology solutions for the full spectrum of hospitality operations, from boutique hotels and independent table service restaurants to international QSR chains, all backed by PAR’s global service network. The Company has over 50,000 installations in 105 countries worldwide. PAR is also a leader in providing computer-based system design and engineering services to the Department of Defense and Federal Government Agencies. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PTC. For more information visit the Company’s website at www.partech.com
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